You can reach us by phone or WhatsApp on +91 98406 14332, or email us at contact@ahalya.com

For general queries, please contact our customer support team directly.

Orders are usually ready within 21 days from the date of full payment.

ou can check your order status by contacting our Customer Care team via WhatsApp, on phone or by email.

Once an order is placed, changes are difficult to make.

However, please contact us immediately, and we will assist you if possible.

Of course! Let us know and we'll be happy to gift wrap the order as well. As these are high value products, please take care with the gift recipient details. We cannot be responsible for incorrect recipient details given.

Please note that full payment must be made in advance for all orders.

You can check your order status by contacting our Customer Care team via WhatsApp.

You will also receive regular updates via email, so do look out for those!

Our pricing is based on multiple factors including design complexity, man hours required to create the piece, and the quantity and quality of raw materials (gold, gemstones, diamonds, etc.) used.

As precious metal and material prices fluctuate, you may find revisions in your bookmarked or carted pieces. we recommend you secure the current price by checking out with payment.

You can browse through our website or contact us directly for personalized assistance.

Yes.We use only certifiednatural diamonds in all our products.

We work with both 18K and 22K gold:

• 18K – Available in pale yellow, standard yellow, and rose gold shades.
• 22K – Available in yellow gold.

Yes.All our pieces are handcrafted.

The physical jewellery piecemade for you is exclusive and custom-made. However, the design rights remain with the Entity.

The products that have 'on request' pricing are made to order, and often feature gemstones, raw material finishes and craftsmanship skill levels that require cost estimation order to order. Should you be interested in such pieces in our repertoire, click on the "request quote and callback"button and we'll be in touch with you to take your query forward.

You can view our returns, refund and exchange policy here.

Please also refer to our Shipping Policy document for all your shipping queries.

Please refer to our Shipping Policy document.

Our shipments are handled through trusted courier partners, specifically identified to handle precious and high value product logistics.